Cybersecurity Tips for Independent Adjusters Working Remotely
As an independent insurance adjuster, working remotely offers freedom and flexibility, but it also opens the door to cybersecurity risks that can compromise sensitive client data and your professional reputation. Whether you're handling property damage assessments, communicating with carriers, or submitting reports, you're constantly dealing with confidential information that must be protected.
Here are essential cybersecurity tips to keep your remote workflow safe, professional, and compliant:
1. Use Strong, Unique Passwords
Never reuse the same password across platforms. If a hacker gains access to one account, they can easily breach others. Use a mix of uppercase, lowercase, numbers, and symbols, and make sure each password is unique. A password manager like LastPass or 1Password can help generate and store complex passwords securely.
2. Enable Two-Factor Authentication (2FA)
Two-factor authentication adds a critical layer of security. It requires a second verification step, typically a code sent to your phone or generated by an app, when logging in. Enable 2FA on your email, insurance portals, file storage systems, and any platform you use to handle client information.
3. Secure Your Devices
Whether you're using a laptop, tablet, or phone, ensure each device is password-protected and encrypted. Keep your operating system, software, and antivirus tools up to date. Set your devices to auto-lock when not in use to prevent unauthorized access if you step away.
4. Avoid Public Wi-Fi Without Protection
Working from a coffee shop or airport? Public Wi-Fi networks are breeding grounds for cyber threats. If you must use them, always connect through a VPN (Virtual Private Network), which encrypts your data and protects your browsing activity from prying eyes.
5. Be Cautious with Email and Links
Phishing scams are common and often look legitimate. Be wary of unexpected emails, especially those requesting personal information or asking you to click unfamiliar links. Double-check the sender's email address and avoid opening attachments unless you're expecting them.
6. Use Secure Cloud Storage and Backups
Store documents in secure, encrypted cloud platforms such as Google Workspace, Dropbox Business, or OneDrive for Business. These platforms offer file versioning and automatic backups, which are essential if your device is lost or hacked. Always back up important files regularly to a separate, secure location.
7. Limit Data Sharing
Only share sensitive files with authorized parties, and use secure methods to do so. Avoid sending personal or claim-related data via regular email unless it’s encrypted. Look for platforms with end-to-end encryption or password-protected file sharing.
8. Stay Informed
Cyber threats are constantly evolving. Set aside time to stay updated on cybersecurity best practices. Many insurance networks and adjuster associations offer webinars and resources tailored to industry professionals.
Your work as an independent adjuster requires trust and reliability. By taking cybersecurity seriously, you're not just protecting data; you’re protecting your clients, your license, and your livelihood. A few proactive steps can make all the difference.